Your word is everything. Make decisions You can stand up for.

When hearing someone putting the Czech nation down by saying “We are not self-confident. We can’t make our way through” my reaction is “Please, speak for Your-self”.

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Articles

Starting with "What a nice weather" is not an ice-break. That is a disaster

Starting with "What a nice weather" is not an ice-break. That is a disaster

You all know it is good to start a meeting with an ice-break putting a customer and ourselves at ease. How long it takes may differ by cultures.

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Knowing 1000 sophisticated reasons why something can’t be done shouldn’t mean a manager is senior

Knowing 1000 sophisticated reasons why something can’t be done shouldn’t mean a manager is senior

Yesterday when I was traveling home by train two young guys who seemingly finished their shift in a factory sat down next to me. I was wearing a suit.

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“I don’t take risk” people are saying to hide their unwillingness to accept very strict rules of a game

“I don’t take risk” people are saying to hide their unwillingness to accept very strict rules of a game

Some people say “to risk means to make stupid mistakes”. Others say “who doesn’t take any risk doesn’t get anywhere”.

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How to learn from bad decisions…ASAP

How to learn from bad decisions…ASAP

Would You marry someone You’ve only seen once at a party? I suppose not (even it may be an adventure).

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Saying “We’re sorry” won’t change the fact that Your service sucks

Saying “We’re sorry” won’t change the fact that Your service sucks

Do You remember Your last experience when You’ve been disappointed during Your purchase? Your expectation was not fulfilled.

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To have connections? Or to know how to make them? What is better?

To have connections? Or to know how to make them? What is better?

Many times I have heard that somebody knows this director, that company owner, that celebrity etc. At interviews, many sales people sell them-selves through declaring they have a huge network of contact (as it is written as a requirement in the ads).

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In business it is better to know why I have no results than not to know why I have good ones

In business it is better to know why I have no results than not to know why I have good ones

I almost never drink a beer. If ever I do a non-alcoholic #birrel.

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World is full of critics. Be an encourager.

World is full of critics. Be an encourager.

I see it almost every day. A teacher criticizes his students, a manager criticizes his team. Internet forums are full of haters and trolls.

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Only few people learn even from a jackass

Only few people learn even from a jackass

My favourite quote from G.B.Shaw says:

“ Progress is impossible without change, and those who cannot change their minds cannot change anything.”

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Sales is not about hypocrisy. It is about love for people

Sales is not about hypocrisy. It is about love for people

Technology changes today’s world, our lives and sales, too. Very soon there will be no need to use a sales guy to find out how many cokes does a fuel station need to order. This position won’t be even called with a word “sales” and will be done by drone or an app.

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Friday’s team meeting agenda: LAUGHTER

Friday’s team meeting agenda: LAUGHTER

Friday’s results confession hangs in many team’s schedules. I used to attend and organize thesemyself, too. During those years I observed repeating symptoms:

Sales guys get nervous before such meeting. Managers feel horrified about who will be late for their meeting..

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What is more? A human being or a phone?

What is more? A human being or a phone?

“I'm sorry, that's my boss.. I have to answer this one…” Really? Is your boss so insane that he'd kill you when you will call back a bit later? I guess not!

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