I see it almost every day. A teacher criticizes his students, a manager criticizes his team. Internet forums are full of haters and trolls.
Friday’s results confession hangs in many team’s schedules. I used to attend and organize thesemyself, too. During those years I observed repeating symptoms:
Sales guys get nervous before such meeting. Managers feel horrified about who will be late for their meeting..
“I'm sorry, that's my boss.. I have to answer this one…” Really? Is your boss so insane that he'd kill you when you will call back a bit later? I guess not!
Look at the picture. This is exactly how a potential customer, Your colleague, friend or anybody expecting You feels when You are not there on time.
When a company stops using 5 different formats of power point presentation to show very same information again and again or fulfilling 6 different reports instead of one…that is a miracle. Better results, easier life.
Managers often give feedback to their team. For example during Friday’s regular sales meeting. Actually it is expected from managers to give feedback. Hence there are two questions..
Let's start with a definition of this expression "excuse". In some cases the more suitable word would be "calling for help", in other cases it may be rather a warning sign about Your team's performance..
There are a few great sales people and many average ones. There are simple and logical CRMs and there are complex and unflexible ones..